William Luciw posted the questions below on LinkedIn.
In summary, without open source our business would not be possible – the costs would be too high, and the risks also. Many in this thread discuss open source in terms of components for a development project, but there are many stand alone apps that fulfill business requirements – not nearly enough of these exist and this is the biggest restriction to growth in the open source market.
HeadWest is integrating 4 stand alone applications that would cost a bundle to build from scratch and would then compete in an already crowded market. Our value is delivered in the applications that sit on top of the tools we leverage and integrate. Open source allows us and many others to extend into different specialisations without unceccesary competition at the ‘lower-levels’ of their business stacks. For example, our technology model is firmly dependent on version control. We could build a new tool and in its stand alone form that new tool would compete with VM, CVS, SVN, ClearCase and the rest. Instead we just build on top of Subversion and do something different with our development budget.
Back to the questions -
How has the availability of Open Source Software affected your business?
How has Open Source Software:
[1] Impacted the time-to-market of your company’s products and services?
Significantly reduction in both time and cost.
[2] Affected your overall product quality?
Improved – we have less code to write and effectively more developers.
[3] Created or alleviated support issues for your business?
The support we’ve seen so far has been above average when compared to support for commercially developed apps.
[4] Affected your product or service’s competitiveness, feature set, value proposition, etc.?
Faster turn-around and less code to maintain is a competitive advantage. The feature set for the apps we build on is out of our control, unless we make mods that are accepted… There is a risk that those products will change in ways we don’t like and create issues for us in the future, but that is an acceptable risk for which we have plans in place.
[5] Complicated or simplified product planning and release cycles?
Too early to say for us.
[6] Created any other unforeseen challenges and / or benefits
Again, too early to say, but see Mitch Pirtle’s response because he is quite correct.
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